2020 Overseas Orders Update

2020 Overseas Orders Update

Due to the coronavirus challenges being faced, all factories in China have extended the CNY holiday. Our sample room has returned, however, our application contractors, such as woven labels, liquid metal, rubber, etc. are not yet open. At this time we are only able to request/produce embroidered samples. 

The government has issued a firm set of guidelines that all factories must meet prior to reopening. We will have a local inspector coming to inspect all equipment and medical devices on site. If they confirm we’ve met the necessary requirements they will issue a permit for us to reopen. The reopening date is still unconfirmed but we hope to have an update within the next week. 

If you currently have rush orders that are event dated, please reach out to your account manager to see if domestic might be a better option. 

We apologize for the inconvenience and are working to the best of our abilities to get back on our normal schedule. As soon as the workers are cleared to return to work we will evaluate the shipping schedule and will provide updates. In the meantime, if you have any questions please don’t hesitate to reach out to your account manager.

Thank you for your patience and support during this difficult time. 

For more info on the current situation please click here